Technical Training

Keep your employees' skills current Technical Training

We are here to help your organization develop a culture of learning. We will immerse your organization in professional and personal growth, creating higher levels of efficiency and productivity which will naturally strengthen corporate culture. Our learning centers use proven principles of adult learning that enables our instructors to consistently exceed learners' expectations. Your staff will return to work with the key skills and the confidence to optimize job performance and the bottom line. Pinnacle offers a structured method for managing all aspects of the training project. Education will have a ripple effect throughout your organization and raise employee efficacy resulting in better customer service and stronger teamwork.

Pinnacle has learning centers in Indianapolis and South Bend/Mishawaka, Indiana to facilitate all your training needs. Training can also be done onsite at your location or using remote technology to host audio and video instruction. Pinnacle is home to top-notch instructors that have industry experience and academic accreditation.

Contact us to learn more about training opportunities.

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CompTIA

Training Events

Business Intelligence

Join Pinnacle's Sr. Developer, Dr. Daniel Halstead, in a lunch discussion (11-1) about the importance of Business Intelligence. Learn key concepts, how BI can improve your organization and how t...

  • 06/04/2013 - Mishawaka
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Business Process Optimization

Join Pinnacle’s Chief Technology Officer, David Dickinson, in a lunch discussion (11-1) about the importance of Business Process Optimization. Learn key concepts about BPO and collaborate o...

  • 06/06/2013 - Mishawaka
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Adobe

Adobe Acrobat X Intro

This course is for individuals with little or no experience using Adobe Acrobat Pro, but who need to create and share PDF files and PDF Portfolios. Students may have experience using office productivi...

  • 07/17/2013 - Live Remote
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Adobe Acrobat X Advanced

Students will use Adobe Acrobat Pro to convert documents to PDF files, enhance and customize PDF documents for interactive use online, and prepare them for printing.

  • 07/17/2013 - Live Remote
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Dreamweaver CS6 Introduction

  • 08/12/2013 - Live Remote
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Dreamweaver CS6 Advanced

  • 05/16/2013 - Live Remote
  • 08/13/2013 - Live Remote
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Illustrator CS6 Introduction

Illustrator CS6 Introduction, is part of a two-course ILT series, which is designed to help students prepare for the Adobe Certified Expert exam for Illustrator CS6. This course covers the fundame...

  • 07/12/2013 - Live Remote
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Illustrator CS6 Advanced

Illustrator CS6: Advanced, is part of a two-course ILT series, which is designed to help students prepare for the Adobe Certified Expert exam for Illustrator CS6. In this course, students will l...

  • 07/13/2013 - Live Remote
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In-Design CS6 Introduction

InDesign CS6 Introduction is part of an ILT series, which is designed to help students prepare for the Adobe Certified Expert exam for InDesign CS6. This course will teach students fundamental con...

  • 08/08/2013 - Live Remote
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In-Design CS6 Advanced

  • 08/09/2013 - Live Remote
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Photoshop CS6 Introduction

Photoshop CS6 Introduction, is the first in a series of ILT courses that provide instruction on how to use Photoshop CS6 to create professional-looking images for both print and the Web.

  • 07/31/2013 - Live Remote
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Photoshop CS6 Advanced

  • 05/22/2013 - Live Remote
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Cisco

Interconnecting Cisco Network Devices 1 (ICND1)

“What does a network administrator need to know to support their network?” The answer to this question depends on the size and complexity of their network. Fortunately, regardless of size and comp...

  • 07/08/2013 - Live Remote
  • 09/16/2013 - Live Remote
  • 11/25/2013 - Live Remote
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Interconnecting Cisco Network Devices 2 (ICND2)

This five-day course focuses on using Cisco Catalyst switches and Cisco routers connected in LANs and WANs typically found at medium-sized network sites. The course helps to provide the skills and...

  • 07/15/2013 - Live Remote
  • 09/23/2013 - Live Remote
  • 12/02/2013 - Live Remote
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Citrix

Citrix 206-1 XenApp 6.5 Administration

Citrix XenApp 6.5 Administration training course provides the foundation necessary for administrators to effectively centralize and manage applications in the datacenter and instantly deliver th...

  • 06/03/2013 - Mishawaka
  • 06/03/2013 - Indianapolis
  • 08/26/2013 - Mishawaka
  • 08/26/2013 - Indianapolis
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Citrix 301-1 XenApp 6.5 Advanced Administration

This course provides learners with the skills necessary to monitor, maintain, optimize and troubleshoot Citrix XenApp 6.5 environments running on Windows Server 2008 R2 software. Learners are introduc...

  • 06/24/2013 - Mishawaka
  • 09/09/2013 - Indianapolis
  • 09/09/2013 - Mishawaka
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Microsoft Dynamics GP

80224 Introduction to Microsoft Dynamics GP 2010

This one-day course explores the basic elements of Microsoft Dynamics GP. Topics covered during this session include system and company setup procedures, how to use reports and inquiries, ...

  • 07/22/2013 - Mishawaka
  • 10/14/2013 - Mishawaka
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80227 Payables Management in Microsoft Dynamics GP 2010

The one-day Microsoft Dynamics GP Payables Management course examines the accounting cycle and the processes required to enter vendor invoices and process checks. This course also sh...

  • 05/14/2013 - Mishawaka
  • 08/13/2013 - Mishawaka
  • 10/15/2013 - Mishawaka
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80228 Receivables Management in Microsoft Dynamics GP 2010

The one-day Microsoft Dynamics GP Receivables Management course explores the accounting cycle and the processes required to enter invoices and receive payments from customers. This course ...

  • 06/12/2013 - Mishawaka
  • 10/16/2013 - Mishawaka
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80231 Purchase Order Processing in Microsoft Dynamics GP 2010

The Microsoft Dynamics GP Purchase Order Processing course explores the primary features in the Microsoft Dynamics GP purchasing lifecycle, including purchase order setup, purchase order e...

  • 05/14/2013 - Mishawaka
  • 08/13/2013 - Mishawaka
  • 10/15/2013 - Mishawaka
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80255 Report Design in Management Reporter 2.0 for Microsoft Dynamics ERP

This two-day instructor-led course provides students with the knowledge and skills to build basic and advanced financial statements using Management Reporter. Microsoft Software Assurance Tra...

  • 06/13/2013 - Mishawaka
  • 10/17/2013 - Mishawaka
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Microsoft Dynamics GP Year End Close

Properly closing a year in Dynamics GP is necessary to maintain not only accurate financials but a number of important business metrics.  This course provides complete closing procedures for Dyna...

  • 12/10/2013 - Mishawaka
  • 12/10/2013 - Live Remote
  • 12/11/2013 - Indianapolis
  • 12/12/2013 - Grand Rapids
  • 12/13/2012 - Merrillville
  • 12/09/2012 - Ft. Wayne
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Microsoft Excel

Learn Microsoft Excel 2010 Step by Step, Level 1

This one-day instructor-led course provides students with an overview of the features and functions of Microsoft Excel 2010.

  • 04/16/2013 - Mishawaka
  • 07/23/2013 - Mishawaka
  • 10/29/2013 - Mishawaka
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Learn Microsoft Excel 2010 Step by Step, Level 2

This one-day instructor-led course shows students how to of perform calculations on data, locate and validate data, create styles and format data, filter data, reorder and summarize data, and combine ...

  • 06/10/2013 - Mishawaka
  • 08/14/2013 - Mishawaka
  • 11/18/2013 - Mishawaka
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Learn Microsoft Excel 2010 Step by Step, Level 3

This one-day instructor-led course provides students with the skills to analyze alternative data sets, create dynamic worksheets by using PivotTables, create charts and graphics, automate repetitive t...

  • 06/10/2013 - Mishawaka
  • 09/12/2013 - Mishawaka
  • 12/05/2013 - Mishawaka
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Dashboards and Reports with Excel 2010

The need to turn impossible amounts of data into meaningful information has made dashboards a hot topic. Dashboards provide at-a-glance views into key measures relevant to a particular objectiv...

  • 04/16/2013 - Mishawaka
  • 08/15/2013 - Mishawaka
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PivotTables and Pivot Charts with Excel 2010

PivotTables are powerful!  PivotTables allow you to combine, compare and summarize thousands of rows of data into just a few rows. What’s more, pivot tables are interactive.  Rows and co...

  • 06/11/2013 - Mishawaka
  • 11/19/2013 - Mishawaka
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Microsoft Exchange

10135 Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 SP2

This five-day, instructor-led course will provide you with the knowledge and skills to configure and manage an Exchange Server 2010 messaging environment. This course does not require previous Exc...

  • 06/10/2013 - Mishawaka
  • 08/12/2013 - Indianapolis
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20341 Core Solutions of Microsoft Exchange Server 2013

In this course, students will learn to configure and manage a Microsoft Exchange Server 2013 messaging environment. This course will teach students guidelines, best practices, and considerations that ...

  • 04/29/2013 - Live Remote
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20342 Advanced Solutions of Microsoft Exchange Server 2013

This course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2013 messaging environment. This course will teach you how to configure Exchange Server 2...

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  • 06/10/2013 - Mishawaka
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Microsoft Lync

10533 Deploying, Configuring, and Administering Microsoft Lync Server 2010

This five-day instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. The course emphasizes Lync Server 2010 Enterprise Voi...

  • 05/20/2013 - Mishawaka
  • 07/29/2013 - Indianapolis
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20336 Core Solutions of Microsoft Lync Server 2013

This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer a Microsoft Lync Server 2013 solution.  The course emphasizes Lync Server 2013 Enterpris...

  • 07/15/2013 - Mishawaka
  • 09/16/2013 - Indianapolis
  • 11/11/2013 - Mishawaka
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Microsoft SharePoint

10174 Configuring and Administering Microsoft SharePoint Server 2010

This course is instructed over a five day period and empowers students to install, configure and administer SharePoint, and also to manage and monitor sites and users by using SharePoint 201...

  • 04/29/2013 - Mishawaka
  • 07/29/2013 - Mishawaka
  • 11/04/2012 - Mishawaka
  • 06/17/2013 - Indianapolis
  • 09/16/2013 - Indianapolis
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20331 Core Solutions of Microsoft SharePoint Server 2013

This course will provide you with the knowledge and skills to configure and manage a Microsoft SharePoint Server 2013 environment. This course will teach you how to configure SharePoint Server 20...

  • 04/29/2013 - Live Remote
  • 06/24/2013 - Live Remote
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50562 The SharePoint Shepherd's Course for End Users

This two-day instructor-led course provides students with the knowledge and skills to use and administer Microsoft SharePoint 2010 sites. The course focuses on list and library management, buildin...

  • 05/16/2013 - Mishawaka
  • 09/05/2013 - Mishawaka
  • 07/18/2013 - Indianapolis
  • 11/07/2013 - Indianapolis
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Microsoft SQL

10774 Querying Microsoft SQL Server 2012

This course is instructor led over five days and provides students with the technical skills required to write basic Transact-SQL queries for Microsoft SQL Server 2012. It's the foundat...

  • 05/06/2013 - Live Remote
  • 08/12/2013 - Live Remote
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10775 Administering Microsoft SQL Server 2012 Databases

This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2012 database. The course focuses on teaching individuals how to use SQL Se...

  • 04/29/2013 - Indianapolis
  • 07/22/2013 - Mishawaka
  • 09/23/2013 - Indianapolis
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10776 Developing Microsoft SQL Server 2012 Databases

This 5-day instructor-led course introduces SQL Server 2012 and describes logical table design, indexing and query plans. It also focusses on the creation of database objects including views, stor...

  • 04/15/2013 - Mishawaka
  • 07/15/2013 - Mishawaka
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10777 Implementing a Data Warehouse with Microsoft SQL Server 2012

Data warehousing is a solution organizations use to centralize business data for reporting and analysis. This five-day instructor-led course focuses on teaching individuals how to create a data wareho...

  • 04/22/2013 - Mishawaka
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10778 Implementing Data Models and Reports with Microsoft SQL Server 2012

This 5-day instructor-led course informs students how to empower information workers through self-service analytics and reporting. Students will learn how to implement PowerPivot and tabular...

  • 04/22/2013 - Mishawaka
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Microsoft Systems Center

10747 Administering System Center 2012 Configuration Manager

This course describes how to configure and manage a System Center 2012 Configuration Manager site and its associated site systems. The course focuses on day-to-day management tasks for System Cent...

  • 05/20/2013 - Indianapolis
  • 07/22/2013 - Mishawaka
  • 09/23/2013 - Indianapolis
  • 11/18/2013 - Mishawaka
  • 12/16/2013 - Indianapolis
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10750 Monitoring and Operating a Private Cloud with System Center 2012

This course describes how to monitor and operate a private cloud with Microsoft System Center 2012. This course focuses on how to manage and administer the private cloud, and it describes how you can ...

  • 05/20/2013 - Indianapolis
  • 08/19/2013 - Indianapolis
  • 12/16/2013 - Indianapolis
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Microsoft Technology Associate (MTA)

40349 Windows Operating System Fundamentals

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-349 and build an understanding of these topics: Operating System Configurations, Installing and Upgradin...

  • 05/06/2013 - Mishawaka
  • 09/09/2013 - Mishawaka
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40361 Software Development Fundamentals

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-361, and build an understanding of these topics: Core Programming, Object-Oriented Programming, General ...

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    40362 Windows Development Fundamentals

    This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-362, and build an understanding of these topics: Windows Programming Basics, Creating Windows Forms Appl...

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      40364 Database Administration Fundamentals

      This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-364, and build an understanding of these topics: Core Database Concepts, Creating Database Objects, Mani...

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        40365 Windows Server Administration Fundamentals

        This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-365, and build an understanding of these topics: Server Installation, Server Roles, Active Directory, St...

        • 10/07/2013 - Mishawaka
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        40366 Networking Fundamentals

        This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-366, and build an understanding of these topics: Network Infrastructures, Network Hardware, and Protocol...

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          40367 Security Fundamentals

          This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-367, and build an understanding of these topics: Security Layers, Operating System Security, Network Sec...

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            Microsoft Windows

            6292 Installing and Configuring Windows 7 Client

            This three-day instructor-led course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client. In this course, students lea...

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              6293 Troubleshooting and Supporting Windows 7 in the Enterprise

              Overview This course is designed for Information Technology (IT) professionals who have experience with Windows XP and Windows Vista who work as Windows 7 Enterprise Desktop Support Technicians (...

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                6294 Planning and Managing Windows 7 Desktop Deployments and Environments

                This five-day instructor-led course is intended for desktop administrators who want to specialize in desktop deployment, configuration, and management . In this course, students will l...

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                  Microsoft Windows Server

                  20410 Installing and Configuring Windows Server 2012

                  This course is part one of a three-part series that provides the skills and knowledge necessary to implement a core Windows Server 2012 infrastructure in an existing enterprise environment. The three ...

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                    20411 Administering Windows Server 2012

                    This 5-day course is part two, of a series of three courses, which provide the skills and knowledge necessary to implement a core Windows Server 2012 Infrastructure in an existing enterprise environme...

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                      20412 Configuring Advanced Windows Server 2012 Services

                      Course 20412A is part three of a three-course series that includes courses 20410A and 20411A. The series provides the skills and knowledge necessary to implement a core Windows Server 2012 infrastruct...

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                        10215 Implementing and Managing Microsoft Server Virtualization

                        This five-day, instructor-led course will provide you with the knowledge and skills to deploy and manage a server virtualization environment using Microsoft technologies. The course provi...

                        • 04/01/2013 - Mishawaka
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                        10324 Implementing and Managing Microsoft Desktop Virtualization

                        This five-day, instructor-led course provides you with the knowledge and skills to implement and manage desktop virtualization solutions. This course provides an overview of virtualization and the var...

                        • 04/08/2013 - Mishawaka
                        • 06/10/2013 - Indianapolis
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                        10325 Automating Administration with Windows PowerShell 2.0

                        This course provides students with the knowledge and skills to utilize Windows PowerShell for administering and automating administration of Windows based servers.

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                          6419 Configuring, Managing, and Maintaining Windows Server 2008 Servers

                          This five-day instructor-led course provides students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeg...

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                            6420 Fundamentals of Windows Server 2008

                            The purpose of this 5-day course is to teach students the basic fundamentals of networking, security, and server administration with Windows Server 2008 and Windows Server 2008 R2. It is intended to p...

                            • 05/20/2013 - Mishawaka
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                            6421 Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure

                            This five-day instructor-led course provides students with the knowledge and skills to configure and troubleshoot Windows Server 2008 and Windows Server 2008 R2 Sp1 Network Infrastructures. It will co...

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                              6425 Configuring and Troubleshooting Windows Server 2008 Active Directory

                              This five-day instructor-led course provides in-depth training on configuring  Active Directory Domain Services (AD DS) in a distributed environment, implementing Group Po...

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                                Security

                                Certified Ethical Hacking and Countermeasures 7.1

                                This course will immerse the students into an interactive environment where they will be shown how to scan, test, hack and secure their own systems. The lab intensive environment gives each student ...

                                • 06/03/2013 - Indianapolis
                                • 08/19/2013 - Indianapolis
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                                Security + Certification

                                You will implement and monitor security on networks, applications, and operating systems, and respond to security breaches.

                                • 04/08/2013 - Indianapolis
                                • 06/03/2013 - Indianapolis
                                • 08/05/2013 - Indianapolis
                                • 10/21/2013 - Indianapolis
                                • 12/09/2013 - Indianapolis
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                                VMware

                                VMware vSphere, Install, Configure and Manage v5.1

                                This hands-on training course explores installation, configuration, and management of VMware vSphere®, which consists of VMware vSphere® ESXi™ and VMware® vCenter Server™. This course is based on ...

                                • 06/03/2013 - Indianapolis
                                • 05/13/2013 - Live Remote
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                                VMware View: Install, Configure & Manage 5.1

                                This hands-on training course builds your skills in the VMware® View™ suite of products: VMware View Manager, View Composer, and VMware ThinApp®. This course is based on the View 5.1 and ThinApp 4...

                                • 04/08/2013 - Indianapolis
                                • 04/15/2013 - Live Remote
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                                VMware vSphere Fast Track 5.1

                                This intensive, extended-hours training course focuses on installing, configuring, and managing VMware vSphere® 5.1. This course combines the content of the VMware vSphere: Install, Configure, Man...

                                • 05/06/2013 - Indianapolis
                                • 04/29/2013 - Live Remote
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                                VMware vSphere: Optimize and Scale 5.1

                                This training course, for experienced VMware vSphere® personnel, teaches advanced skills for configuring and maintaining a highly available and scalable virtual infrastructure. The course is based...

                                • 04/15/2013 - Indianapolis
                                • 06/03/2013 - Live Remote
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