On December 14th, we had an Executive Briefing discussing the framework and need for a Technology Plan in your organization. Here are a few of the common errors we see in the scores of businesses we work with: [more]
- There is no Technology Plan.
A technology plan is not an IT budget for your upcoming year, its broader than that. Your plan should be integrated with all the key aspects of your operation and organizational strategy. Do you have a plan in place?
- IT isnt talking to management. Management isnt talking to IT.
If youre an IT leader, learning to speak and understand business objectives is a key component in the value you bring to your organization. Being smart about techie stuff isnt enough. Business leaders need to work to collide with their IT person/team and work to align whats possible with technology to the organizational objectives.
- Silos of initiatives fragment technology initiatives.
The sales team has a budget and purchases its own CRM software. Marketing is developing a web site with their budget and is not incorporating potential integrations that could assist the Service division. The IT technician helps implement a document scanning solution for the HR Director but solution isnt able to scale across the rest of the company . And so on and so on
- Business Leaders dont know what they dont know.
Technology is viewed as simply an expense on the corporate P & L. The potential opportunities for business process automation are simply missed as they continue doing things the way theyve always been done. Are you staying informed about technology? Your competition probably is
- Technology is viewed as being disruptive.
Great technology typically aligns to what youre already doing well and syncs with your processes already in place. Having to dump the boat of how youve been running your day to day business to have it fit some software solution usually brings a load of unnecessary pain to your team. It doesnt have to be that way, you can take the best of what youre doing and the best of whats available to yield the best results.
If youre not talking to Pinnacle about your technology plan, talk to someone! This initial conversation should not come with any charge to you, the first date is on us. Look for future Executive Briefings and topics here.