Getting used to using new software can be an overwhelming and frustrating experience. Here are some practical tips on how you can best get off the ground.
- Remain calm and bring your seat and tray table to its upright and locked position. Nothing happens well under pressure. So, first of all, look at your schedule, understand your business highs and lows, and find the best time that you can have a low to take some extra time to get off the ground. If you dont have a low, make one. Carve out some time in your schedule (yes make it an appointment) where you can focus and maximize your investment.
- Know where your nearest emergency exist is, keeping in mind the nearest exit may be behind you. Dont be in such a hurry that you skip the starting tutorial to see the highlights/changes or features that really jumped out to you. Create a flight plan of the features you want to use, then chart your course to discover how you can best leverage them.
- In the event of an emergency your seat may be also used as a flotation device. The help button is your friend use it. Ask it lots of questions on how to and follow the procedures outlined.
- In the event there is a loss of cabin pressure your oxygen mask will come from the ceiling. Please place your oxygen mask on before assisting others. When the help button does not provide the assistance you require, its time to call a friend. Contact your service provider for support. They are trained to help you in the areas you need most assistance.
- Familiarize yourself with the emergency procedures manual. Lets face it, not many of us have time to read the manual but the sole purpose of it was to help you navigate the software. Take your list of features and browse through those sections on how to. Often you can even find cliff notes by doing an online search or even YouTube videos. Take advantage of the documentation other users have made, based on their own questions.
- Now sit back and relax and enjoy the rest of your flight. You have the basic tools you need to find answers to your questions and solve problems. Relax. Get a cup of coffee, and enjoy the peace of knowing that you are fully leveraging the investment you made in your new software.