As I consider the term Technology Roadmap, I begin to think about what that term could mean. Is it part of a research and development process for designing new products or processes? Or, is it collaboration among countries to develop the means to integrate like-technology for a common goal? Or, is it used by NASA to identify a wide range of pathways to advance the Nations current capabilities in space?
Truth is its all of the above and more. Technology Roadmaps, originally developed by Motorola in 1987, were a way to provide business managers a comprehensive assessment of their technologies and everyone else a long-range perspective of future product needs. Since that time, Technology Roadmaps (TRs) have been used in various forms of business to provide a framework around the management of technology improvements.
A quick Internet search provides a plethora of information about how various organizations from software developers, to foreign countries, to NASA have adopted the use of TRs within their respective industries.
At Pinnacle, we have adopted the Technology Roadmap to use as a tool in managing customer expectations to meet their goals and objectives. The TRs are the result of a collaborative effort between the customers team and Pinnacle.
Following in-depth meetings (whiteboards) where the customer and Pinnacle discuss, identify and document the technology goals and objectives for the up-coming year, the TRs are created. The Pinnacle Account Manager will create the TR in a 90-day, 1-year and 3-year (as applicable) timeframe.
During the course of the timeframe, the Account Manager will update the TRs as the projects move from initiation to completion. The TRs keep both the customers and the Pinnacle teams expectations of project completion on the same page.
The Technology Roadmap offers a snap-shot of the future technology projects to assist in making key business decisions such as resource allocation and budget commitments.