Gartner released its Top 10 Strategic Technology Trends for 2014, which highlights technologies that will potentially have a significant impact on business in the coming years. While all 10 trends are good food for thought, the following four have been selected for Microsoft Dynamics users’ particular attention.
- Mobile Device Diversity and Management: Almost everyone has a smart device, and more and more people are not only taking their work with them, but they are bringing their devices to work. This means Microsoft Dynamics users will expect the same functionality on their mobile device as their PC. Gartner only sees this increasing, expecting the mobile workforce to double, even triple, in size in the coming years. IT departments need to examine their bring-your-own-device (BYOD) policies to balance limits with flexibility for their mobile-using employees.
- The Internet of Everything: The Internet is no longer restricted to traditional methods of access: mobile devices and PCs, but can now be accessed from your car, television, even your child’s preschool toy. While this creates opportunities, many business have not considered, and are therefore not operationally or organizationally ready for, ways they can leverage the pervasiveness of the Internet. Gartner says that through the digitalization of everything there are four basic usage models (manage, monetize, operate, and extend) that can be applied to the four “internets” (people, things, information, and places). Businesses need to look at their business and determine how they can leverage these four models in their industry.
- Hybrid Cloud and IT as Service Broker: According to Gartner, bringing together personal clouds and external private cloud services is crucial to business success. Companies should design private cloud services with a hybrid future in mind and make sure future integration/interoperability is possible. Microsoft Dynamics GP is already cloud-ready. Internal and external clouds will provide additional options for business to find a solution that works for them to host their data and services.
- The Era of Personal Cloud: Gartner states that as people increasingly leverage the cloud as the primary place to store and share content, the device from which they access the content will become less important. Their data will be available to them whether they are on a PC, mobile device, or other internet interfacing gizmo. Dynamics GP is already accessible via multiple devices and is now focusing on offering a streamlined experience across mediums.
While adoption and investment in these areas is not immediately necessary, Gartner does encourage that companies start to make deliberate, strategic decisions about them in the next few years as they will likely persist for many years to come.