Zero to BI in Three Quick Steps

Tim Wilson

Business Intelligence, or BI, is not just another intimidating IT buzzword. BI is a tool, an approach to help organizations manage their ever-increasing quantities of data. says BI is a collection of “best business practices, software, infrastructure, and any other tools to optimize decision making and enhance performance.”

At its fullest potential, BI can manage and organize huge amounts of data, integrate multiple source systems into a single, coherent, comprehensive view, and present useful information intuitively and effortlessly.

And while BI sounds like a massive organizational commitment full of risk, hidden costs, and uncertain outcomes, it doesn’t have to be. BI can start as simply as feeding a spreadsheet into a product like Microsoft’s Power BI.

At Pinnacle we advocate a low-risk three-step approach to embracing BI. The three steps are as simple as they are intuitive:

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Topics: Microsoft Office, Business Intelligence, PowerBI

Uncover Your Most Important KPIs with Business Intelligence

Sandra Williams

As BI (business intelligence) becomes the new buzzword in the software industry, it's important for small to mid-sized businesses to determine what Key Performance Indicators (KPI) are most meaningful to them. Businesses today can collect all kinds of data that can be interpreted to mean all kinds of things. It is important to make sure you are collecting data that tells a story. KPIs show the health of your organization in the form of statistics. It’s no longer enough to simply measure items. It is crucial for your business to understand what you are measuring. KPIs can be used to improve decision making, cut costs, identify new business opportunities, and proactively respond to trending issues.

3 ways to ensure you are measuring the right KPIs

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Topics: Business Strategy, Business Intelligence

Curious about Business Intelligence tools but unsure where to start?

Zack Nimtz

Business Intelligence (BI) tools allow business leaders to stay informed of the inner working of their companies so that the decisions they make have the best possible outcomes for business growth. According to Gartner, Business Intelligence tools include the applications, infrastructure and best practices that enable a business to analyze data to improve decisions.

Having BI tools can help organizations increase their competitive advantage. By centralizing data, business leaders are able to spot trends, uncover inefficiencies, and gain a deeper understanding of their customers. According to ComputerWeekly contributors Martha Bennett and Boris Evelson, as more pressure is placed on businesses to make the shift to the digital and mobile realms, data and information becomes ever more important.

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Topics: Business Intelligence, Business Consulting/Strategy

Is your technology a business investment, or an expense?

Zack Nimtz

For small and midsize businesses, technology can be the driving difference that propels your company ahead. Modernizing your IT can set you apart from your competitors by providing you with deeper insights into your business, better tools for productivity and collaboration, and streamlined, more efficient processes.

But how do you leverage technology to gain a competitive advantage?

First, you need to determine you business goals - whether growing sales, increasing efficiency, enabling a mobile workforce, or keeping data protected. A whiteboard session can help dig in to your core business processes and highlight organizational goals and challenges to help you prioritize what is most important.

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Topics: Cloud Services, Business Intelligence, Technology Roadmap, Office 365, Whiteboard Session

Case Study: Global leader in pediatric orthopedics partners with Pinnacle to improve efficiencies

Zack Nimtz

The Client

OrthoPediatrics is a global leader in pediatric orthopedics. Using innovative technologies, the company creates plates, screws, nails and other tools for implants and instruments used by surgeons to treat children with birth defects or broken bones.

Established in 2006 in Warsaw, Indiana, OrthoPediatrics quickly claimed a spot in the medical device industry; its rapid growth led the company to seek outside support for their technology needs. The company understood early on that it could not successfully grow the business while trying to manage every facet of its daily operations, including its IT infrastructure.

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Topics: IT Services, Microsoft Dynamics GP, Managed Network Services, Business Intelligence, Whiteboard Session