Microsoft touts cloud computing for Dynamics suites, other popular solutions

Zack Nimtz

Microsoft has made cloud computing one of its foundational IT solutions. Azure is standing toe to toe with major competitors such as Amazon and Google and is holding its own. The company recently asserted the cloud will offer immense productivity advantages for its other products, including Office 365 and Microsoft Dynamics suites.

The Redmond, Washington-based tech giant detailed its cloud plans at the Convergence 2014 Europe business conference. The combination of Office 365, Microsoft Dynamics and Azure will redefine how companies bolster productivity.

Read More
Topics: Microsoft Dynamics CRM, Cloud Services, Microsoft Dynamics GP

CRM adoption is plaguing many businesses

Zack Nimtz

Customer relationship management solutions are effective tools for connecting businesses with clients. Companies that achieve successful implementations can gain insight into customer information such as sales histories, current contracts and year-to-date earnings to offer more personalized assistance to help their firms improve even more.

Getting to this point, however, is the real challenge. Organizations are struggling mightily to maximize their investments in CRM suites. Destination CRM recently reported surveys have discovered nearly 75 percent of firms are facing problems with their product launches. Almost two-thirds of sales representatives at these companies often spend their days focused on less important tasks than actually selling goods and services to clients.

Read More
Topics: Microsoft Dynamics CRM

Social Listening: The Silent Listener?

Kelly Neland

In this world of tweets, posts, blogs, and hashtags, it can often be daunting to the average person, much less a company, to determine how they want to engage with the world around them. Some throw up their hands at the mention of social media and resolve to “keep it simple.” After all, they have been successfully doing business for the last 20 years, right? Then there are others who dive right in; creating accounts on Facebook and Twitter; they start blogging and hashtagging up a storm. What if there is a middle ground? What if applying old principles to new technology is the key? The secret to any great relationship starts with the ability to listen. Could social listening be the strategic approach to interacting with this new social world that is always on and always present?

Read More
Topics: Microsoft Dynamics CRM, ERP

The Cloud: The Mystery Decoded

Kelly Neland

Cloud services are everywhere. You’ve probably used some of them - Dropbox and OneDrive are some common cloud storage solutions. As we talk to more and more clients, the option of “moving it to the cloud” comes up more and more frequently. But what does this mean and why would an organization want to look into this "cloud" thing?

Read More
Topics: Microsoft Dynamics CRM, Cloud Services, Office 365

Microsoft Dynamics a clear leader in CRM marketplace

Zack Nimtz

The customer relationship management market is dominated by a small list of leaders pushing the industry forward. Microsoft Dynamics CRM and Microsoft Dynamics CRM Online are two such tools gaining greater market share. A recent Gartner report listed these two suites as part of its Magic Quadrant for Sales Force Automation study, explaining businesses can use either an online system or an on-premise deployment.

The research firm said both Microsoft Dynamics products offer similar functionality. The online version is a testament to the amount of companies migrating operations to cloud computing environments.

Read More
Topics: Microsoft Dynamics CRM