Managed Network & IT Services

Reduce your IT project & maintenance budget. Move the risk into our hands.

MNS-Wheel-Graphic.jpg

All your bases covered

Managed Services allow you to reduce the cost of your IT maintenance budget by moving the risk management into our hands. By allowing Pinnacle to manage your network, you’ll be reducing the costs associated with maintaining your digital environment. Managed Network Services is more than just outsourcing your IT - this is a coordinated effort between Pinnacle and your business to devise a working infrastructure that matches your needs and desires with our skills, techniques, and efficiency.

By proactively monitoring your network, Pinnacle can help you avoid a slew of technological problems. Should an issue occur, our experienced staff can troubleshoot the problem, and resolve it quickly - most of the time without you even noticing the issue.

 

 

 

Security Management

  • Content Filtering & Reporting
  • Intrusion Prevention
  • Spyware, Botnets & Phishing Protection
  • VPN - Secure access for remote users

Backup & Disaster Recovery

  • Daily Backups Automatically
  • Same Day Virtualization
  • Data is Secure in Three Places
  • Automatic Nightly Offsite Transfer
  • Backup Verification & Reporting
  • Monitoring for Backup Failure

All Bases Covered

  • Remote Assistance
  • Onsite Services As Needed
  • Support Center

 

 

Professional Services

  • Technology Consulting
  • Technology Solution Engineering
  • Strategic Technology Business Reviews
  • Proof of Concept Lab Testing

 

Hassle-Free Vendor Management

  • Manage Technology Relationships
  • Single Point-Of-Contact for Vendor Issues

 

 

Taking Initiative with your Network

  • Patch and AV Updates
  • SPAM Control
  • Email Archiving & Email Continuity
  • Critical Monitoring 24x7x365

 

We also do one-time IT projects

Your computer systems are crucial to your business and you can't afford to let busy Business, Production, or IT Schedules delay important server, network or security projects. Pinnacle's team of vendor certified Project Engineers are available resources for small and medium sized businesses to support internal IT projects. If you have firewall or server upgrades, cloud migration requirements or other complex projects that will only be done once – by your staff – give Pinnacle a call and see if they can help keep your staff focused on the business of business and not the business of IT.


  • Office 365 Migrations
    Moving email or file storage to Office 365? Contact Pinnacle to learn how we include migration costs into our Guardian Cloud program.
  • Server Cloud Migrations
    Are you evaluating whether to purchase new Server hardware and wondering if you could move to the Cloud instead? Give our Microsoft Azure engineers a call and see what Microsoft options are available for running traditional servers in the cloud.
  • Backup and Disaster Recovery
    Are your backup and disaster recovery plans aligned with business needs? Are you satisfied your backups are safe from fire, flood, or tornadoes? Contact Pinnacle to learn how our mix of on-premises and Cloud technologies can help protect your data.
  • Wired and Wireless Network implementations and Upgrades
    From basic upgrades to complex network design, Pinnacle can help ensure your networks are designed to handle your data and bandwidth requirements.
  • Network Audits
    Security & Data Integrity are paramount for every network - when was the last time you made sure your network was up to date?
  • Firewall implementations and Upgrades
    Migrating firewall rules across vendor solutions or merely replacing an old firewall with an up-to-date appliance? Adding a new office and need to make sure Internet access is secure?
  • Server Virtualization Upgrades
    Are your VMWare or Hyper-V Hosts running the latest Hypervisor? Do you have aging equipment that needs to be replaced and upgraded? Our server engineers can help you define the best processes for ensuring your upgrades go smoothly, with as little downtime as possible.